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Shipping

DO YOU SHIP INTERNATIONALLY? HOW MUCH IS SHIPPING?

yes, we ship worldwide and shipping is $10 for orders under $30.

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

order processing time takes 1-7 business days before shipment. deliveries take usually 1-3 weeks! however, due to the distance between countries, slow postal services, and shipping delays it can sometimes take up to 1 month depending on what you purchased and where you live.

 

MY ORDER HAS NOT ARRIVED YET?

while some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region. our products sell out quickly, but we will always fulfill all orders. there may be a restocking delay in rare cases. shipping may take up to 2 months maximum.

 

I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?

some items might arrive earlier than others. as well, often times some parcels experience shipping delays while others do not. if you'd like to know the status of your other items, please email us with your name and order number.

 

WHAT ABOUT POSSIBLE CUSTOM FEES?

we are not responsible for any custom fees once the items have shipped. by purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country (very rarely this happens).

 

ORDER TRACKING?

orders are processed and shipped within 1-7 days of placement unless otherwise stated. tracking information will be sent to you for each package shipped out. once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.

 

CONTACT: INFO@MOLDSY.SHOP

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